Resume
Experience
Technical Writing Intern – Kaiser Permanente (June 2023 – Present)
- Collaborated with subject matter experts to develop and edit medical data dashboard user guides, enhancing the clarity, conciseness, and overall quality of documentation to provide users with comprehensive guidance.
- Collaborated with subject matter experts to develop metric documentation for medical data dashboards.
Graduate Assistant – English Department, Portland State University (Sep 2022 – June 2024)
- Acted as instructor-of-record for one introductory writing class per term for a total of four terms.
- Developed syllabi, assignments, lesson plans, and activities, as well as facilitated class discussions for 20+ students.
- Acted as a consultant in the PSU Writing Center, working with individual students on various writing projects.
Senior Quality Assurance Specialist – Dealer Spike (Aug 2019 – Sep 2022)
- Checked website content, link structure, SEO best practices, and marketing emails to ensure a high level of quality.
Designer and Copy Editor – Buckmxn Publishing (Jan 2019 – Aug 2019)
- Used Adobe InDesign to format manuscripts into books for print, as well as created visually appealing covers.
- Copyedited manuscripts.
Marketing Intern – Overcup Press (Apr 2019 – June 2019)
- Prepared social media content for Instagram and Twitter to market previously and newly released titles. Wrote content for the online blog.
- Conducted marketing research for newly acquired titles. Prepared information into reports and presented information to the rest of the team.
Editorial Intern – Portland Monthly Magazine (Sep 2018 – Dec 2018)
- Fact checked articles written by staff writers, using online research and phone interviews with subject matter experts. .
- Pitched article ideas and wrote articles for the print magazine and online blog.
Education
Master of Arts, Professional and Technical Writing – Portland State University (June 2024)
Bachelor of Arts, English Literature – Portland State University (December 2017)
Technologies
Collibra
Confluence
CSS
DITA
Google Docs
HTML
JIRA
MadCap Flare
Microsoft Office
XML
Competencies
Client Communication
Collaboration
Design
Editing
Project Management
Research
Written Communication
Oral Communication