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Resume

Experience

Technical Writing Intern – Kaiser Permanente (June 2023 – Present)

  • Collaborated with subject matter experts to develop and edit medical data dashboard user guides, enhancing the clarity, conciseness, and overall quality of documentation to provide users with comprehensive guidance.
  • Collaborated with subject matter experts to develop metric documentation for medical data dashboards.  

Graduate Assistant – English Department, Portland State University (Sep 2022 – June 2024)

  • Acted as instructor-of-record for one introductory writing class per term for a total of four terms. 
  • Developed syllabi, assignments, lesson plans, and activities, as well as facilitated class discussions for 20+ students. 
  • Acted as a consultant in the PSU Writing Center, working  with individual students on various writing projects. 

Senior Quality Assurance Specialist – Dealer Spike (Aug 2019 – Sep 2022)

  • Checked website content, link structure, SEO best practices, and marketing emails to ensure a high level of quality.

Designer and Copy Editor – Buckmxn Publishing (Jan 2019 – Aug 2019)

  • Used Adobe InDesign to format manuscripts into books for print, as well as created visually appealing covers.  
  • Copyedited manuscripts.

Marketing Intern – Overcup Press (Apr 2019 – June 2019)

  • Prepared social media content for Instagram and Twitter to market previously and newly released titles. Wrote content for the online blog. 
  • Conducted marketing research for newly acquired titles. Prepared information into reports and presented information to the rest of the team. 

Editorial Intern – Portland Monthly Magazine (Sep 2018 – Dec 2018)

  • Fact checked articles written by staff writers, using online research and phone interviews with subject matter experts. . 
  • Pitched article ideas and wrote articles for the print magazine and online blog.

Education

Master of Arts, Professional and Technical Writing – Portland State University (June 2024)

Bachelor of Arts, English Literature – Portland State University (December 2017)

Technologies

Collibra
Confluence
CSS
DITA
Google Docs
HTML
JIRA
MadCap Flare
Microsoft Office
XML

Competencies

C​lient Communication
Collaboration
Design
Editing
Project Management
Research
Written Communication
Oral Communication